We make every effort to fulfill all the orders placed. However, please note that there may be certain orders that we are unable to process and must cancel. The reasons include limitations on quantities available for purchase, inaccuracies or errors in product, pricing and stock information, or problems identified by our credit and fraud avoidance department. If your order is cancelled after your credit card/debit card or Net Banking has been charged, the said amount will be reversed back in your respective credit card/debit card or Net Banking account.
Cancellation by the Customer
You can cancel an order at any point before shipment. We will not be able to cancel the order if it has been processed (shipped) by us. Chupps.com has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by chupps.com and accept chupps.com decision regarding the cancellation. Any amount paid will be refunded back to the same mode as was chosen by you to make the payment. In case delivery is attempted, we request you to deny acceptance if you do not wish to keep the product.